Delivery of Goods

Items purchased directly from our online store can only be delivered to addresses within the United Kingdom. For enquiries outside the UK please contact us for information. Deliveries to non-mainland UK addresses and certain remote locations e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland and the Scottish Highlands there may be an additional delivery charge and slightly longer delivery lead-time. Under normal circumstances goods will be delivered to your home address. It may be possible to deliver to an alternative address but depending on the value of the order it might be, for security reasons that we can only deliver to your home address. We regret we are not able to deliver to the Channel Islands.

Your order will be delivered either by Royal Mail, Royal Mail Recorded Delivery, Royal Mail Special Delivery or by Courier. A signature is required for all Royal Mail Recorded Delivery, Special Delivery and Courier deliveries. If you are out when Royal Mail arrives they will leave a card with the contact number for you to call to arrange a suitable time for redelivery or for you to collect the goods from the local Royal Mail depot.

If your order contains more than one product the individual products may, on occasions, be sent on multiple dispatches at no extra charge.

Delivery Charges

We make every effort to keep our delivery charges as low as possible. The delivery charge depends on the size, weight and value of the product ordered and the delivery service option you choose.

You can choose from our Standard Delivery Service or Next Day Delivery.

See the table below for delivery charges:

Delivery charges are per order, not per item, so for example 3 items each weighing 320g would only attract a delivery charge of £3.99 for standard delivery. Each item is weighed including all packaging.

Delivery Times

You can choose from our Standard Delivery Service or Special Delivery.

Standard delivery: We aim to dispatch goods either same day or within 24hrs subject to stock availability. Delivery to you is normally within 1-3 working days. Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or National Bank Holidays). In case of Bank Holidays please allow an extra 2 working days. Please allow 5 working days to pass before contacting us regarding non delivery.

Next Day Delivery of stocked items is next working day. Orders must be placed by 11.30am.

Deliveries to non-Mainland UK or remote locations may take longer.

We reserve the right to alter or amend delivery times in exceptional circumstances.

We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. In the event that we fail to meet a specified delivery date you will have the option of either cancelling your order and receiving a full refund, or continuing with the order and accepting a refund of any additional delivery charge we have made.

Delivery times quoted above can vary depending on stock availability and delivery location.

Restrictions on Ordering and Delivery

We can only accept online orders from holders of credit or debit cards registered at UK addresses. We can deliver to most addresses in the U.K. For outside the UK please contact us regarding any goods you wish to purchase and we will reply whether it is possible for us to supply your goods. Please contact us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  if you require further details. All goods are subject to availability.